Understanding available times and calendar capacity
An apparently empty starting time may not fit every service. Duration, closing time and overlapping capacity all matter when deciding whether an appointment can be confirmed.
Consider the finish as well as the start
Check whether the complete service fits inside working hours. Availability can change when several services are selected. A time suitable for a short service is not automatically suitable for a longer treatment.
Understand pending requests
In Rezerve, receiving a customer request is separate from business approval. Pending requests do not reserve capacity like confirmed appointments. Recheck availability when confirming and explain the final status to the customer.
Choose what customers see
A business can choose whether its booking page displays occupied times or only available ones. Neither option should reveal other customers' identities. The display preference does not delete actual calendar records.
Practical steps
- Check combined service duration.
- Separate requests from confirmed capacity.
- Review occupied-time visibility in the customer view.
WhatsApp verification and notifications depend on provider approval, a valid sender and the required customer choices. Check current plan and store information on the product page. Rezerve